OctaSapien

ERP Error Assistant AI

AIPRO
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Practical usage guide

Practical usage guide

A practical workflow for ERP Error Assistant AI

Analyze SAP errors, ST22 dumps, BAPI messages, CPI exceptions and attached custom source code with AI troubleshooting.

1. Prepare

Provide the exact error, transaction or program, context, recent changes and prior checks. Example: an FI validation rejects a synthetic posting.

2. Review

Review AI-generated hypotheses and diagnostic steps against the supplied message and evidence. Distinguish observed facts from suggested causes and unresolved questions.

3. Apply

A hypothesis is not a confirmed root cause or permission to change SAP. Validate checks with the relevant functional and technical owners before applying a correction.

Verification before operational use

  • Use a representative case with the inputs needed to reproduce it.
  • Confirm the result in the authorized target environment when runtime versions, namespaces, extensions, permissions or system configuration can change the outcome.
  • Record the source, assumptions, tool settings and expected result so another reviewer can reproduce the check and distinguish verified facts from recommendations.